Anonymous
map-marker Dallas, Texas

Portion sizes

Over time I have purchased several Swanson Boneless Chicken and Turkey Dinners. The Boneless chicken portions are getting so small. The Turkey Dinners has less turkey. and and almost no stuffing. I get it. Prices are higher on everything. These dinners are 3.74 . For that price they shouldn't be having such smaller portions.
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Shaynna Fzh

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Verified Reviewer
| map-marker Stamford, Connecticut

Get stuff sent quickly and get promised discount

I want to make sure my delivery gets to its destination by 8pm tonight as promised (I paid 24.99 for this). I did not get the 20 percent discount for my items as represented. Please give them to me. Thank you. Margaret Rague
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LONEW OLF
map-marker Columbus, Ohio

NON-INFORMATIVE

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Called yesterday and asked if I could speak to a Supervisor and was told that there wasn't one there then asked who to contact about delivery and was told they didn't have access to that information or any other information regarding your business and I was very dissatisfied with the experience
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Mary D Shr

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Verified Reviewer
| map-marker Wilburton, Oklahoma

Molded container

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Swanson - Molded container
Swanson - Molded container - Image 2
Swanson - Molded container - Image 3
Swanson - Molded container - Image 4
Broth didn't expire till next year yet container was molded around sealed cap and a huge chunk came out when I poured it out. Filled out survey and gave all information they needed but yet, I never heard anything back! Even have all the pictures.
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Cons:
  • No care or concern for their customers

Preferred solution: Apology

User's recommendation: DONT BUY IT!!

Connie H Pds

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Verified Reviewer
| map-marker West Memphis, Arkansas

Question

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I tried to order on Saturday. For the 40% off my liquid stevia which keeps going up in price every time I order it. It would not give me 40 percent as advertised so I tried to call. After 15 minutes of trying to get thru. No one there on Saturday. I would like my 40%-50% off as advertised in this one day sale for 16 liquid stevia and my Tumeric.
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User's recommendation: Call customer service

Anonymous
map-marker Red Deer, Alberta

You have changed the gravy sauce now it tastes like tomato paste. I won’t be able to eat it. That triggers migraines with tomatoes. Hoping you go back to your previous gravy.

Im subject to chronic migraines and it was fine. It didnt trigger my migraines however this new gravy does. I wont be able to eat them anymore.
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Rhiannon H Pad
map-marker Allentown, Pennsylvania

Bad beef brothe with mold in container

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Swanson - Bad beef brothe with mold in container
20.00 worth of beef cubes ruined because started today pour the beef stock into pot with beef cubes and noticed halfway through the counter container something slimy. Cut open the box and yuck huge chunk of mold.
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Loss:
$24

Preferred solution: Full refund

User's recommendation: Use can and open completely to check for mold

Norm W Bwc
map-marker Picton, Ontario

Potatoes are bad

Swanson - Potatoes are bad
I have ate your TV dinners since I was a teenager and now Im 59 and then the last year your potatoes practically taste rancid what in the world have you done with them
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Loss:
$1
Pros:
  • Delicious
Cons:
  • Potato sucks

Preferred solution: Nothing

User's recommendation: Don’t eat the potatoes the rest is delicious

Anonymous
map-marker Medford, Massachusetts

Swanson dinner

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Thursday bought my husband a dinner because he likes them. Will not buy anymore use to pay $2.50 at market basket now it cost $3.69. You call them hungry man dinner well you shouldn't call them that anymore call them where's the beef. This is the salisbury steak is am talking about
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Anonymous
map-marker Fredericton, New Brunswick

Changed dessert

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I am unhappy as to why you changed the dessert in the hungry man turkey tv dinners like the other more.
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David G Tnf
map-marker Federal Way, Washington

I am terribly upset you removed the cranberry dessert from turkey dinner

I didn't authorize the exchanging of the dessert in the hungry man turkey dinner I want to cranberries back not the Apple or please send me the recipe for the cranberry dessert thank you
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Preferred solution: Deliver product or service ordered

Richard J Mrt
map-marker La Junta, Colorado

Spoiled chicken broth

I opened a carton of your chicken broth and added it to $10.00 of chicken and veggies for chicken and noodles.A blob of either mold or decomposed mouse (it was unidentifiable) came out of carton and ruined my supper. Thank god we didnt eat it. After reading similar reviews we will no longer use any swanson product and recommend other users carefully inspect any product from this company for contamination.
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Loss:
$12

Preferred solution: Let the company propose a solution

User's recommendation: Dont buy chicken broth in a carton

solana c
map-marker Stockton, California

Terrible carton desogn

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I bought 2 vegetable broth cartons and both appeared to be tampered with after I opened them. Both were a little smashed on the top so I thought this may be why, but I wasn't going to chance using them in my dish that day.

Because of the design that now has spikes under the lid to tear the foil insert as you open the container,be it only appeared to have been tampered with (or smashed to an open condition).

Which was embarrassing when I returned them to the store and was told it happens all the time due to the way the screw top now opens the container as it is turned!

Bad design. Belair were very nice about it and would have refunded my money but I just took them back as it was not their issue but Swansons!

Please correct this bad design so others preparing their dish aren't forced to adjust their recipe or make an unnecessary trip to the store for replacement!

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Loss:
$8

Preferred solution: Let the company propose a solution

User's recommendation: be aware of the bad design of the screw top opening because it looks like it has been tampered with

Anne P Nuv
map-marker Mooresville, North Carolina

BAD pecan thins REALLY BAD

Silver wrapper was barely torn, thats ok but I tasted one and it wasnt right. Then I noticed almost all of the thins were pulverized. Like they had been mashed purposely. I have pictures and packing slip etc. I want nothings but that you be informed. They actually made me sick but I could only think mouse (imagination I hope) I opened another box that came shipped UPS Surepo, they were so good. I love these pecan crisps. Thank you in advance do or your understanding. BTW the order #was 8605****z.
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Anonymous

I had mold in my box of Swanson chicken broth!! Ruined my Thanksgiving dinner and holiday with getting very sick at the stomach and bad nausea and Headache!! I plan to pursue a lawsuit!

Molded Swanson chicken broth! That I and my family consumed! We are sick because of your product! I would say anyone who's thinking about using this product do not! And if you ever use this product before and got sick from it or it ruined your holiday as it has done mine pursue a lawsuit quickly! (Max) 40hzprophone@***.com
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Pros:
  • Sick
Cons:
  • Mold in carton
  • Stuff found in carton

User's recommendation: Dont buy this product!!!!!! I am pissed and I am sick and my family is sick to on this holiday because of your product I will be pursuing a lawsuit. I have pictures and I have filed a formal complaint with corporate offices and with one of your representatives at 1 80*-***-****

Diane G Wms

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Verified Reviewer

Refund

Returned product over a month ago. They sent me two orders and I sent one back a long time ago and they have not refunded my amount
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Preferred solution: Full refund

About

Related Companies

Campbells Soup, Pepperidge Farm, Pace Foods, Snyders Lance, Prego Sauce

Summary

Created in 1948, Swanson Health Products is a company known for its healthy drinks, soups and snacks. The manufacturer has created iconic food brands such as Arnott’s, Campbell’s, and V8 among other recognized names. Thai ginger, Chinese Hot and Sauer, and Mexican Tortilla etc present selection of packaged flavored broths by Swanson. Cooking stock varieties range from beef and chicken to vegetable and seafood foundations suitable for different types of dishes. Apart from nation’s favorite basic products, Swanson website features a great deal of cooking tips and culinary recipes to choose from.

Swanson reviews and complaints

Swanson is ranked 150 out of 709 in Vitamins and Supplements category

Area Served

USA

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